What is your return policy and warranty coverage?

Your Satisfaction, Our Commitment: Return Policy and Warranty at CHINOV DISPLAY

At CHINOV DISPLAY, we take immense pride in delivering a superior purchasing experience to our clients worldwide. We understand that unforeseen challenges can arise during the international shipping process, and we’re dedicated to ensuring your satisfaction while minimizing any potential inconveniences.

Quality Assurance and Packaging: Prior to leaving our factory, every item undergoes meticulous quality control checks and is packaged with the utmost care. We prioritize the protection of your order during transit. To safeguard your interests and the integrity of your purchase, we kindly request that you follow these steps upon receiving your order:

  1. Inspect Packaging: Carefully examine the packaging of your goods upon arrival. If you notice any signs of damage to the packaging itself, please take clear photographs immediately.
  2. Product Inspection: Inspect the items within the packaging to ensure there are no damaged or compromised products. If you identify any issues or discrepancies, please document them promptly.
  3. Report Damage: In the event of damaged packaging or items, we kindly request that you report the issue to the carrier and contact us without delay. Your prompt notification is crucial to initiating a resolution swiftly.

Our commitment to your satisfaction doesn’t end with the delivery of your order. We stand by the quality and craftsmanship of our products and provide a comprehensive warranty for your peace of mind:

1-Year Factory Warranty: All of our products are covered by a 1-year factory warranty. This warranty reflects our confidence in the durability and performance of our acrylic displays. If you encounter any issues or require after-sales support during this period, please don’t hesitate to reach out to us.

To learn more about our return policy, please check here.

At CHINOV DISPLAY, your satisfaction and confidence in our products are paramount. We’re here to address any concerns or issues you may encounter and to ensure that your experience with us exceeds your expectations. Should you require any assistance or wish to discuss a warranty claim, please contact us. Your trust in our products and services is greatly valued, and we are committed to providing you with the highest level of support and satisfaction.

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